Professional Support and Guidance for Everyday Life

Juggling life's challenges can be overwhelming, gain the support you need with your employee assistance program

We can help you and your family

those living at home—get professional support and guidance to make life a little easier. Our Employee Assistance Program (EAP) is offered in addition to your MetLife insurance coverage benefits, providing easy-to-use services for everyday life challenges at no additional cost to you.

Expert Advice for Work, Life, and Well-Being

Experienced counselors, provided through TELUS Health—one of the nation’s premier EAP service providers—can assist you with:

Family: Divorce, eldercare, returning to work after childbirth

Work: Job relocation, workplace relationships, organizational changes

Money: Budgeting, financial planning, retirement, real estate, taxes

Legal Services: Civil, personal, family law, financial and estate planning

Identity Theft Recovery: Prevention tips and financial recovery assistance

Health: Anxiety, depression, sleep issues, quitting smoking

Everyday Life: Relocation, grief, military family matters, pet training

Convenient, Confidential Help When and How You Need It

Your program includes up to 5 phone or video consultations with licensed counselors for you and your eligible household members per year. You can call 1-888-319-7819 to speak with a counselor or schedule an appointment, 24/7/365.

When you call, just select “Employee Assistance Program” when prompted. You’ll be connected to a counselor.

If you’re simply looking for information, the program offers easy to use educational tools and resources, online and through a mobile app. There is a chat feature so you can talk with a consultant to guide you to the information you are looking for or help you schedule an appointment with a counselor.

Log on to one.telushealth.com, user name: metlifeeap and password: eap